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Owned, bought, and earned media

Owned, bought, and earned media

It’s been a while since I’ve had an opportunity to write a blog. Tomorrow I will present to my peers and as I was writing the presentation on owned, bought, and earned media I thought I’d share my thoughts with you also.

In writing outreach strategies for clients, which align with their business goals, I always take into consideration owned, bought, and earned media.

Owned media is anything you own that can be leveraged for marketing purposes; apparel, office supplies, your website, social media, etc.

Website: maximize its potential; add a blog or news feed, update images, post client/customer testimonials, link to your social media profiles, backlink

Social media; post engaging, informative and timely content; images, videos, industry related information, ask questions, post surveys, piggyback on trends and topics, share content from other business pages etc.

Bought media is anything you buy; advertising in magazines, online, social media, TV, radio, billboards etc. It’s really a case of working out which of the above will bring you the greatest return on your investment. We are seeing more and more people investing in social media advertising/Facebook boosting and videos – as well as Google ad words – the most important benefit to remember about online advertising, is that it’s measurable.

Earned media

Essentially – Public Relations – the core of what Gem PR & Media does for clients on a daily basis.

Speaking opportunities: there are a wide variety of speaking opportunities in central Illinois and beyond. 

Articles, profiles, and interviews on TV, radio, in print and online. This is a great opportunity to spread the word about your business and/or services.

Awards; enter awards and nominate clients, colleagues, and partners/third party providers – not just to show that you care, but to spread the word about your organization, its people and those that it interacts with.

CSR – corporate social responsibility; this is a huge part of what we do as a business and encourage other businesses to do so also. Giving back to the community in which your business operates, and you live in, is a major plus here.

In addition to being a nice person, you’re also elevating your brand.

If you choose to dedicate time and resources to a cause make sure it is either one you are extremely passionate about and/or aligns with your business goals. 

Make sure you have the time to commit – don’t half-ass it – that’s bad for your reputation.

Use your existing skills – if you’re an accountant – offer to do the bookkeeping, if you’re a lawyer offer to be legal counsel etc.

One of the most important things to remember about public relations/earned media is longevity – this is something often forgotten … when you have an article published online, or you make a presentation/speech and someone shares a photo of you and tags your business on Facebook, or you volunteer for an organization, secure a spot on the news, and a link to the interview is shared on the website and social media platforms - the message is repeated, the exposure is wide reaching and you are now established as a go-to source – you/your business/services/products and expertise are available for anyone that is interested days, months, even years after you’ve ‘paid’ for that PR. 

So think about the ways in which you can best leverage your owned, bought, and earned media - and remember the investment is well worth it in the short - and long-term. 

 Eight ways to engage with your local audience online

Eight ways to engage with your local audience online

It’s all very well wracking up the likes on your Facebook page or increasing your followers on Twitter, but how do you make sure you’re engaging with your local audience – the people that will walk into your gym for an annual membership or those who need a good realtor to find their forever home? Well, here are a few tips from the team at Gem PR & Media when it comes to engaging with your local audience. 


1.    Encourage your Facebook followers to check in when they visit your store or showroom. You could even run a competition; for anyone that checks into your location, a certain number of times each month, they get entered into a draw for a prize. 

2.    Use key messaging to target your local audience. This is so important. You need to remind people, your potential customers, and clients, why they are spending their valuable time visiting your social media platforms. Use local #s to emphasize messaging. We use #Springfield #SpringfieldIL and #LoveSpringfield in our local client posts all the time. 

3.    Relate to local events, activities, and news. Give people a reason to engage with your page. Post about an event and ask people to send in their own photos so you can share them on your page too. 

4.    Think of your social media as your very own newsfeed. If you don’t have the capacity for a blog or news page on your website, use your social media to disseminate important information, such as opening and closing times around the holidays, any special offers you have, when an employee has been promoted, or a new volunteer has joined the team. 

5.    Join local Facebook groups or professional groups on LinkedIn. 

6.    Create a call to action. We manage the Illinois Women in Leadership Facebook page, and so, in the run-up to a major event such as the annual women’s symposium or the ATHENA awards, I create a call to action – such as ‘Book now’ on the page and link that directly to the group’s booking system. Sometimes, I even create a banner for the page that reminds the audience the option is available. 

7.    Join in on the conversation, whether you’re focusing on Facebook, LinkedIn or Twitter, engage in a dialogue with a business or individual in your area about a topic that interests you or relates to your audience. Remember, the key to a successful social media campaign is two-way communication – this is when our clients see the best results. 

8.    Give your audience a reason to ask questions. You always want to provide people with accurate and up-to-date information, but at the same time, you want your audience to engage with you. If you’re a retailer and posting images of products you have for sale perhaps leave off the cost of each product in order to prompt your audience to ask for it – this may seem counterproductive, especially when it comes to making your life ‘easier,’ but it will lead to open dialogue and create further interest in your post.