Owned, bought, and earned media

It’s been a while since I’ve had an opportunity to write a blog. Tomorrow I will present to my peers and as I was writing the presentation on owned, bought, and earned media I thought I’d share my thoughts with you also.

In writing outreach strategies for clients, which align with their business goals, I always take into consideration owned, bought, and earned media.

Owned media is anything you own that can be leveraged for marketing purposes; apparel, office supplies, your website, social media, etc.

Website: maximize its potential; add a blog or news feed, update images, post client/customer testimonials, link to your social media profiles, backlink

Social media; post engaging, informative and timely content; images, videos, industry related information, ask questions, post surveys, piggyback on trends and topics, share content from other business pages etc.

Bought media is anything you buy; advertising in magazines, online, social media, TV, radio, billboards etc. It’s really a case of working out which of the above will bring you the greatest return on your investment. We are seeing more and more people investing in social media advertising/Facebook boosting and videos – as well as Google ad words – the most important benefit to remember about online advertising, is that it’s measurable.

Earned media

Essentially – Public Relations – the core of what Gem PR & Media does for clients on a daily basis.

Speaking opportunities: there are a wide variety of speaking opportunities in central Illinois and beyond. 

Articles, profiles, and interviews on TV, radio, in print and online. This is a great opportunity to spread the word about your business and/or services.

Awards; enter awards and nominate clients, colleagues, and partners/third party providers – not just to show that you care, but to spread the word about your organization, its people and those that it interacts with.

CSR – corporate social responsibility; this is a huge part of what we do as a business and encourage other businesses to do so also. Giving back to the community in which your business operates, and you live in, is a major plus here.

In addition to being a nice person, you’re also elevating your brand.

If you choose to dedicate time and resources to a cause make sure it is either one you are extremely passionate about and/or aligns with your business goals. 

Make sure you have the time to commit – don’t half-ass it – that’s bad for your reputation.

Use your existing skills – if you’re an accountant – offer to do the bookkeeping, if you’re a lawyer offer to be legal counsel etc.

One of the most important things to remember about public relations/earned media is longevity – this is something often forgotten … when you have an article published online, or you make a presentation/speech and someone shares a photo of you and tags your business on Facebook, or you volunteer for an organization, secure a spot on the news, and a link to the interview is shared on the website and social media platforms - the message is repeated, the exposure is wide reaching and you are now established as a go-to source – you/your business/services/products and expertise are available for anyone that is interested days, months, even years after you’ve ‘paid’ for that PR. 

So think about the ways in which you can best leverage your owned, bought, and earned media - and remember the investment is well worth it in the short - and long-term. 

Social Media Top Tips

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• Post at five minutes to and five minutes after the hour. This is when people are checking their phones for emails and updates on their way to and from meetings, the office, lunch or home. 
• If you are having trouble tagging a person or business in a Facebook post use the @ symbol and a capital letter at the beginning of the name. 
• Use hashtags to increase the profile of your social media activity; especially when you’re mentioning trending topics. 
• Add videos, photos and links to your posts to increase their visibility.
• Post regularly, but make sure you’re posting material that is relevant to your target audience. 
• If you’re pursuing an aggressive campaign post four-to-five times a day on Facebook. 
• If you want all of your followers to read your tweet make sure you place a character ahead of a @username otherwise the post will go to the @username only. 
• Make sure you regularly update your profile on Linkedin and make new connections. 
• Support your fellow followers on Twitter by participating in #FollowFriday/#FF. This will also encourage others to include you in #FFs and attract new followers. 
• Engage with Facebook, Linkedin, Twitter, Pinterest and Instagram users; social media is about two-way interaction. 
• If you receive a complaint on social media deal with it promptly by acknowledging and, if necessary, taking the conversation offline in order to resolve the matter. 

A Trail Not a Trial

We have worked on a range of public relations campaigns since the launch of Gem PR & Media in 2013, but most recently we were involved in a congressional campaign in Illinois, USA. We learnt a lot during this campaign, from conception to completion; we helped create a strategy, messaging and managed media relations, but most importantly we developed a candidate. 

Our job was to guide him through the political maze, which includes the electorate and the media. It was one of the most challenging public relations campaigns we have ever worked on, but also one of the most rewarding. In a congressional campaign where the district covers numerous counties there’s plenty of travel involved, the media is widespread and so are the many meetings, rallies and parades. 

In a political campaign, a key to success is fundraising. Fundraising events are crucial, but also one of our favorite aspects because the support the candidate receives from friends, family, colleagues and proponents encourages them - it reminds them why they are doing this in the first place. 

We had the opportunity to work with intelligent, well-informed and passionate individuals including, people working on the campaign, supporters and journalists. We are excited about Gem PR & Media’s next political adventure. Watch this space.

Me. University. Media.

Dannie Jones

Dannie Jones first interned with Gem PR & Media in Easter 2014 – since then she’s provided support with social media campaigns and copywriting for various titles through our press service. Dannie has just completed her second year at university and is about to start a summer programme in Guernsey with Specsavers’ creative team. She took a few minutes out of her busy schedule to tell us what the last year has been like – while she’s thrown herself into media life (as well as hockey).

My Skype meeting with the new Loughborough Student Union’s Media senate just finished and so the task of writing up the minutes will soon be underway.

The senate consists of 10 members (of which I am one) whom run under the vice president of media. Loughborough students elect the vice presidents and president after a competitive campaigning period. Those elected make up the union executive team. They run our union; unique due to the fact the students actually own the premises.

And where do I fit in? In the academic year of 2014/15 I became the union magazine – Label – head of marketing. My application was spurred on by spending a month at Gem PR & Media. I had enjoyed my first year of university, living up to Loughborough’s sporting reputation and involving myself in the hockey team, but in second year I got stuck in with LSU media also.

Loughborough Student’s Media consists of four sections. LSUTV, LCR, Label and Lens. There are also hall media representatives that proudly showcase their campus living hall. There’s a chance for volunteers, like myself, to receive training with cameras and editing software. We’ve also made visits to the BBC and ITN. More than anything, there are plenty of opportunities; you could run your own radio show, write articles for the magazine, create television scripts or learn to take great photos and videos. 

The rapid pace at which Gem PR & Media is growing is down to one thing: contacts.

We work hard to build a strong network of contacts around the globe. It’s not a coincidence that we’ve lived in three continents in 10 years. Training and working as a journalist in Guernsey, the UK, and Australia and now also living in and writing for publications in the US, it’s hard not to build relationships and connections with the public and media.

Gem PR & Media is, and those that represent our company are, a member of several organizations, which allow us to connect with individuals from all walks of life. I am a member of, and have been for years, the Chartered Institute of Public Relations, I’m also a Rotarian, a Jaycee, attend weekly BNI meetings and I’m involved in a number of other charitable organizations. Chris and I often volunteer at charity fundraisers in order to give back to the communities in which we operate and strengthen our existing connections.

The other important thing to remember is, once you’ve made a connection, to remain connected. Friends, family and colleagues will tell you that I make a real effort to keep in touch either through letters and cards, emails and texts, Facebook and Twitter or Skype and calls. I work in the media and communications industry so it comes natural to me that I want to be in constant communication with my personal and professional network. What’s also important is that, with having a business spread across two continents, I remain in front of people. I do this through the media: writing articles about the PR and media industry – and Gem PR & Media of course. I’m also active on LinkedIn, Twitter and Facebook.

Once you build a strong network around you, it’ll only have room to grow. Organic growth is key. Warren Buffet said: ‘It takes 20 years to build a reputation and five minutes to ruin it.’ Isn’t building a network about building a reputation? If you think about it that way you’ll really start to value the network around you and continue to grow it. 

Social it out

Last week I taught a social media class at Lincoln Land Community College in Springfield, IL, USA. The group represented a range of not-for-profits in the area; from organizations that support young children and families in the community to private clubs and retirement homes. 

Having prepared a presentation, which included the basics when it comes to Facebook, Linkedin and Twitter, as well as Pinterest, Instagram and Snapchat we had an open discussion about the importance of social media when communicating with an audience. We also addressed the need to set objectives in order to measure the success of campaigns and we talked about quality over quantity when it comes to content. 

What I discovered, is that for many working in the non-profit sector, those responsible for social media are also taking care of fundraising, admin and human resources activity too. What this means is, as with many of us who lead hectic lives, time is precious. So, we also talked about curating content and maximizing its potential. 

News sources, local, national and international, are a great way to find content. You can even access feeds that filter topics relevant to your audience. This cuts down on your search time. Perhaps one of the most important things to remember, when curating content is to tell a story through words, pictures and even videos. Don’t be afraid to take your audience behind the scenes of the organization, to meet the people in it and the projects and activities for which they are responsible. Like I said in my presentation, it’s our nature to be nosey, so use this to your advantage.

Investing time and effort in social media can pay off.

What also came out in our discussions is proving return on investment. Address ROI through the use of analytics tools available to you on the platforms themselves or through social media management tools, such as Sprout Social, Hootsuite and Buffer. Like any marketing or public relations campaign it’s important that you gain feedback -  whether you do this face-to-face, through correspondence or on your website - find out how your audience is reaching you. Figure out what works best for your organization, and its audience, and use it to inform your social media campaign.