Social Media for Non-Profits

At Gem PR & Media we’re always eager to share our knowledge and experience with those who need it most, but cannot afford consultancy fees, such as non-profits and charitable organizations.

One of the ways we are able to do this is through teaching classes at Lincoln Land Community College in Springfield, Illinois. Our next class is Social Media for Non-Profits – and it’s only $15 for two hours. We’ll be teaching some of the tricks and tools we’ve learnt over the years whilst managing numerous social media accounts.

Social media can be a minefield for anyone, not least non-profits that are already under-staffed and have little resources or time, for that matter. But social media is a great tool to get your message out there to the masses. Whether promoting a fundraiser or requesting donations for raffle prizes, the way in which you approach posting, such as the inclusion of an interesting photo or the times at which you engage with your audience, all make a difference.

We support a number of clients in the US, Channel Islands and UK that have the capacity to engage in advertising, but we also work with a number of non-profits that do not have the finances available for social media advertising. So, we have developed a toolkit for those organizations that want to engage with their audience online, but need to be thrifty about it. Our next class is on November 10th between 11am and 1pm at Lincoln Land Community College.

We will also be teaching classes next spring, which will provide non-profits and businesses an opportunity to learn about PR and marketing planning, crowdfunding and how to develop media relations. If you are interested in any of the above please visit http://www.llcc.edu or ping us an email at hello@gemprmedia.com and we’ll point you in the right direction.

Social it out

Last week I taught a social media class at Lincoln Land Community College in Springfield, IL, USA. The group represented a range of not-for-profits in the area; from organizations that support young children and families in the community to private clubs and retirement homes. 

Having prepared a presentation, which included the basics when it comes to Facebook, Linkedin and Twitter, as well as Pinterest, Instagram and Snapchat we had an open discussion about the importance of social media when communicating with an audience. We also addressed the need to set objectives in order to measure the success of campaigns and we talked about quality over quantity when it comes to content. 

What I discovered, is that for many working in the non-profit sector, those responsible for social media are also taking care of fundraising, admin and human resources activity too. What this means is, as with many of us who lead hectic lives, time is precious. So, we also talked about curating content and maximizing its potential. 

News sources, local, national and international, are a great way to find content. You can even access feeds that filter topics relevant to your audience. This cuts down on your search time. Perhaps one of the most important things to remember, when curating content is to tell a story through words, pictures and even videos. Don’t be afraid to take your audience behind the scenes of the organization, to meet the people in it and the projects and activities for which they are responsible. Like I said in my presentation, it’s our nature to be nosey, so use this to your advantage.

Investing time and effort in social media can pay off.

What also came out in our discussions is proving return on investment. Address ROI through the use of analytics tools available to you on the platforms themselves or through social media management tools, such as Sprout Social, Hootsuite and Buffer. Like any marketing or public relations campaign it’s important that you gain feedback -  whether you do this face-to-face, through correspondence or on your website - find out how your audience is reaching you. Figure out what works best for your organization, and its audience, and use it to inform your social media campaign.